The Autonomous Operations Layer for Property.
Property managers lose hours every day coordinating maintenance requests manually. Palisor eliminates that entirely. Tenant messages come in, issues get classified, the right contractor gets dispatched, and tenants stay informed, all without anyone lifting a finger.
Eliminate up to 50% of manual coordination. Scale from 100 to 250 units per manager.
Request AccessReduction in manual coordination: no more looking up tenant info, calling contractors, or sending updates manually.
Property capacity per manager. Handle up to 250 units with the effort that traditionally covers 100-200.
Automatic AI classification, urgency detection, and tenant data retrieval from your existing PMS.
Seamless Integration
Zero Migration.
Palisor acts as an intelligence layer on top of your existing property management systems (Arthur Online, PropertyMe, Rent Manager). We do not replace your database; we make it actionable. From raw tenant messages to structured work orders and contractor dispatch, the loop is closed automatically.
For example:
End-to-End Autonomous Workflow
From the moment a tenant reports an issue to final resolution, Palisor handles everything automatically.
Intake & Classification
Tenant reports issue via WhatsApp. AI classifies problem category (plumbing, electrical, HVAC, etc.) and determines urgency level (emergency, urgent, normal, low), automatically and in seconds.
Data Retrieval
System automatically looks up tenant information from your existing PMS (Arthur Online, Rent Manager, etc.) without requiring data migration. Retrieves tenant, property, and unit details instantly.
Smart Dispatch
Selects the right contractor based on specialty and configurable assignment rules. Creates work order in your PMS and assigns automatically. No manual coordination needed.
Monitoring & Escalation
Tracks SLA deadlines, sends automatic updates to tenant and contractor, escalates to human property managers only when thresholds (cost, complexity, risk) are exceeded.
Plugs Into Your Existing Stack
No data migration required. Palisor connects directly to your current property management software via secure API integrations.
Arthur Online
Live Integration
PropertyMe
Coming Q2 2026
Rent Manager
Coming Q3 2026
Real-World Impact
Emergency Response
Tenant WhatsApps: "My toilet is overflowing, water everywhere!" Palisor detects emergency urgency, retrieves tenant's unit details from PMS, dispatches the assigned emergency plumber, and notifies the tenant. All within minutes, not hours.
Minutes, not hoursMulti-Property Portfolio
Property manager overseeing 250 units. Routine maintenance requests are classified, assigned, and tracked automatically. Only complex issues requiring human judgment are escalated. Coordination time cut significantly.
Up to 50% automatedContractor Optimization
Configurable assignment rules ensure the right contractor is always matched to the right job. Electrical issues go to your electrician, plumbing to your plumber. Automatically, every time, with no manual lookup.
Right contractor, every timeSLA Compliance
Every issue is tracked against configurable SLA deadlines. Palisor monitors progress and alerts property managers when deadlines are at risk, so nothing slips through the cracks.
Never miss a deadlineAutonomous
Workflows
01 / AI Classification
Automatically classifies issue category (plumbing, electrical, HVAC, appliance, pest, etc.) and determines urgency level (emergency, urgent, normal, low) from unstructured tenant messages. No manual triage needed.
02 / Zero-Migration Integration
Connects directly to your existing PMS (Arthur Online, PropertyMe, Rent Manager) via API. No data migration required. Retrieves tenant and property details instantly without human lookup.
03 / Intelligent Contractor Selection
Matches issues to the right contractor based on specialty and configurable assignment rules. Automatically creates work order in your PMS, assigns contractor, and sends notifications to all parties.
04 / SLA Tracking & Escalation
Monitors service level agreement deadlines for every issue. Sends automatic updates to tenants and contractors. Alerts property managers when deadlines are at risk so issues never fall through the cracks.
05 / Multi-Channel Intake
WhatsApp intake live today, with additional channels planned. Tenants report issues through the messaging app they already use. No portals, no logins, no friction.
06 / Performance Analytics
Admin dashboard with live issue tracking, status monitoring, contractor oversight, and filtering. See every active issue, its status, and take action: reassign, escalate, or close, all from one screen.
Join Our Founding Customers
We're partnering with forward-thinking property managers to refine our platform. Early access customers get direct input into our roadmap, priority support, and locked-in pricing as we scale.
Request Early Access